According to CBC News, that's exactly what Kristen Cockerill of Dartmouth, Nova Scotia, Canada, did when renting a Mustang GT convertible from Enterprise Rent-A-Car last October. She rented the vehicle on Friday and returned it to the rental lot on Sunday evening.
However, several months later, Cockerill received a bill for C$47k+.
Time to go home, no?
However, an Enterprise manager called Cockerill at noon on Monday, asking “‘We have the keys. Where’s the car?"
Cockerill reports being very surprised and asking, "What do you mean? Where’s the car?” She then told the manager where she parked the car by the front door under the light.
Cockerill was so upset that she left directly from work that evening to speak to the Enterprise staff in person. Then, the police contacted her:
...the first and only time I had contact with them was on October 16th.
So it was about a week later um, and I kind of went through all the
information with the female officer that called and never heard anything
again after that until a couple days ago.
The police determined that after Cockerill had indeed dropped the car off. But, before the first Enterprise employee arrived at work on Monday morning, someone stole the Mustang.
Uh oh! Enterprise maintains that Cockerill was responsible for the vehicle until a company employee checked it back in, despite the fact that the rental agreement ended on Sunday night when the Enterprise location was closed.
Cockerill's insurance company believes the vehicle wasn’t in her control, so she shouldn't be held responsible for the loss. However, her insurance company won't cover the Mustang’s replacement cost of C$47k. So, Enterprise charged the credit card Cockerill used to rent the Mustang. However, the card can't handle a charge of that magnitude and now Cockerill is worried about the financial ramifications.
The lesson for anyone renting a car?
Read the fine print on the rental contract!
Let the discussion begin...
To read the CBC News report, click on the following link: